Agreement

These Terms govern your use of Heaven de Palacia and the services offered through https://heavendepalacia.com/. By accessing or using the site, you agree to these Terms, our Privacy Policy and Cookie Policy.

Membership & Booking

• Membership plans and resort access are subject to availability and plan-specific rules.
• Blackout dates may apply to Ruby and Emerald plans; Diamond has the highest flexibility.
• We help coordinate bookings but cannot guarantee availability on specific dates.

User Responsibilities

• Provide accurate contact details and travel preferences.
• Use the site responsibly and do not misuse content or services.
• Respect resort policies, check-in rules, and local guidelines.

Third-Party Services

Resort stays and travel services may be provided by third-party partners. Their terms, availability, and policies apply in addition to ours.

Changes to Terms

We may update these Terms at any time. Continued use of the site means you accept the latest version.